Last updated: May 25, 2026
Quoat.ai (“we,” “our,” or “us”) operates the quoat.ai website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using Quoat.ai, you agree to the collection and use of information in accordance with this policy.
We collect information you provide directly to us, including:
Account Information: When you create an account, we collect your name, email address, phone number, and company information.
Pricing Tool Data: When you configure your pricing tool, we store your company branding, service offerings, pricing tiers, and uploaded images.
Lead Information: When homeowners use your pricing tool, we collect their name, email, phone number, address, and form responses on your behalf.
Payment Information: We use Stripe to process payments. We do not store your credit card details on our servers. Stripe's privacy policy governs payment data.
Usage Data: We automatically collect information about how you interact with our platform, including IP addresses, browser type, pages visited, and analytics events.
We use the information we collect to provide and maintain our services, process transactions and send related information, send you technical notices and support messages, respond to your comments and questions, analyze usage patterns to improve our platform, and comply with legal obligations.
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf (such as Stripe for payment processing, Clerk for authentication, and Neon for database hosting). We may also share information if required by law or to protect the rights, property, or safety of Quoat.ai, our users, or others.
Lead information collected through your pricing tool is shared with you (the contractor) as part of the service. You are responsible for handling that data in compliance with applicable laws.
We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your information within 90 days, unless we are required to retain it for legal purposes.
You may access, update, or delete your account information at any time through your dashboard. You may also request a copy of your data or ask us to delete it by contacting us at support@quoat.ai. If you are a California resident, you have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion.
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our platform may not function properly without cookies.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any website you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
With your consent, Quoat.ai sends SMS text messages related to the services you have requested — including demo scheduling, account and onboarding information, appointment confirmations and reminders, estimate and quote delivery, customer-care replies, and follow-ups. Where Quoat.ai operates messaging on behalf of a contractor, messages identify the sending business.
Consent. We send text messages only to individuals who have opted in — for example, by submitting their phone number through a form on quoat.ai, by providing it verbally, or by texting us. Consent to receive text messages is not a condition of any purchase.
Message frequency. Message frequency varies based on your activity and the services you use.
Rates. Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out and help. You can opt out at any time by replying STOP to any message; you will receive a confirmation and no further texts. Reply HELP for help, or contact us at support@quoat.ai.
No sharing of mobile information. Mobile phone numbers and SMS consent collected for text messaging will not be shared with or sold to third parties or affiliates for their own marketing or promotional purposes. We share this information only with sub-processors that help us operate the messaging program (for example, our SMS provider), and only to deliver the service. Carriers are not liable for delayed or undelivered messages.
If you have any questions about this Privacy Policy, please contact us at support@quoat.ai.