Last updated: April 26, 2026
These Terms of Service (“Terms”) govern your access to and use of the Quoat.ai website, platform, APIs, embed widgets, and related services (collectively, the “Service”), which is operated by Quoat.Ai, LLC (“Quoat,” “we,” “our,” or “us”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 18 years old and authorized to bind the business you represent to these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use at support@quoat.ai.
The Service is offered on subscription plans, which may be billed monthly or include an annual commitment billed monthly. By subscribing, you authorize Quoat and our payment processor (Stripe) to charge your payment method the then-current subscription fee on a recurring basis until you cancel, subject to the commitment terms of the plan you select.
Auto-renewal: Subscriptions automatically renew each billing cycle unless you cancel before the renewal date through your dashboard or billing portal.
Cancellation: You may cancel at any time. For month-to-month plans, cancellation takes effect at the end of the current billing period and you retain access until that date. Annual commitment plans are subject to the additional terms below.
Annual commitment plans: Certain subscription tiers — including but not limited to GOAT Mode — require a 12-month minimum commitment, billed monthly at the rate then in effect. By selecting an annual commitment plan, you agree to pay all monthly fees for the full 12-month term. If you cancel an annual commitment plan before the term ends, you remain responsible for the remaining monthly fees for the balance of the committed term, except where required by law. Any included professional-services deliverables (such as the custom Pitch Book provided with GOAT Mode) become non-refundable once production work has begun on those deliverables, regardless of subscription status.
Refunds: Payments are non-refundable except where required by law. We do not provide partial-month refunds for cancellations mid-cycle.
Price changes: We may change subscription fees with at least 30 days’ notice. Your continued use after a price change constitutes acceptance of the new fee.
Failed payments: If a payment fails, we may suspend or terminate your access until the balance is paid.
You retain ownership of the content, branding, pricing data, and lead information you upload or generate through the Service (“Your Content”). You grant Quoat a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content solely as necessary to operate and improve the Service.
You are solely responsible for the accuracy and legality of Your Content and for obtaining all necessary rights, consents, and permissions from homeowners, employees, and other individuals whose information you submit to the Service, including compliance with all applicable privacy, data protection, and marketing laws.
You agree not to:
(a) use the Service to send unsolicited communications, spam, or any content that violates the CAN-SPAM Act, TCPA, or any other applicable law;
(b) upload or transmit any unlawful, defamatory, infringing, fraudulent, or malicious content;
(c) attempt to reverse-engineer, decompile, probe, or circumvent the security of the Service;
(d) resell, sublicense, or redistribute the Service without our prior written consent;
(e) use the Service to build a competing product or scrape data for any purpose unrelated to your own business operations;
(f) interfere with or disrupt the Service or its infrastructure.
The Service may allow you to send emails, SMS messages, or other communications to homeowners and leads. You are solely responsible for obtaining all required consents from recipients and for complying with the TCPA, CAN-SPAM Act, state privacy laws, and any applicable telecommunications regulations. Quoat is not responsible for messages you send through the Service.
The Service, including all software, designs, trademarks, logos, text, graphics, and content (excluding Your Content), is the exclusive property of Quoat and is protected by copyright, trademark, and other intellectual property laws. Except for the limited license to use the Service granted by these Terms, no rights are transferred to you.
The Service integrates with third-party providers such as Stripe (payments), Clerk (authentication), Neon (database hosting), Resend (email), Twilio (SMS), OpenAI and Anthropic (AI processing), and others. Your use of those services through Quoat is also subject to their terms and privacy policies. Quoat is not responsible for the acts or omissions of any third-party provider.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. QUOAT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. ANY AI-GENERATED OUTPUT (INCLUDING QUOTES, SCRIPTS, ESTIMATES, OR ANALYSES) IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND YOU ARE SOLELY RESPONSIBLE FOR VERIFYING AND USING SUCH OUTPUT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUOAT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. QUOAT’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless Quoat, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Your Content, (b) your use or misuse of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right, including any communications you send through the Service.
We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, failed to pay, or engaged in conduct that risks harm to Quoat, other users, or third parties. Upon termination, your right to use the Service will cease immediately. Sections that by their nature should survive termination (including sections 4, 7, 9, 10, 11, and 13) will survive.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Harris County, Texas, and you consent to the personal jurisdiction of those courts. You waive any right to a jury trial and to participate in any class action.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
If you have questions about these Terms, contact us at support@quoat.ai.